Privacy Policy

Greydesk PMO is an enterprise workforce and task management application designed for organizations and their authorized staff members to coordinate projects, log work time, manage tasks, track deadlines, and communicate deliverables.

This Privacy Policy applies to all users who access or interact with the Greydesk PMO mobile application on iOS and Android devices.

We only collect information necessary to deliver, authenticate, and maintain workplace task and project collaboration services.

A. Information You or Your Organization Provide

• Authentication & Profile Details: Name, company email address, profile photo/avatar, assigned role (e.g., Staff), and user ID provided during account login or provisioned by your organization's system administrator.
• Task & Project Data: Task updates, status notes, checklist items, work progress descriptions, milestones, and project involvement records.
• Time Tracking Records: Start and stop timestamps, active duration, and session activity logged via task timers.
• Uploaded Content & Attachments: Photos, screenshots, or document files you choose to upload directly to tasks or projects.
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B. Device & Hardware Permissions

To enable core functionality, the Application requests specific permissions:

• Camera (NSCameraUsageDescription): Used only when you choose to take a photo or scan a document to attach as verification to a task.
• Photo Library / Storage (NSPhotoLibraryUsageDescription): Used only when you select existing images or documents from your device gallery to upload as task attachments.
• Notifications: Used to deliver real-time task assignments, status change alerts, and deadline reminders.
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Note: We never access your camera, photo library, or microphone without your explicit in-app action and permission.

C. Information Collected Automatically

• Device Information: Device model, operating system version (iOS/Android), application build version, and screen metrics to optimize performance.
• Authentication Tokens: Securely stored session tokens (such as encrypted OAuth/Bearer tokens) used to maintain authenticated communication with our secure backend APIs.

We use the collected information strictly for legitimate workplace purposes, including:

• Authenticating user credentials and verifying authorized organization membership.
• Enabling task assignment, workflow status updates, and milestone tracking.
• Logging and synchronizing work timer sessions (including iOS Live Activities and Lock Screen widgets).
• Delivering real-time and local notifications about project deadlines and task updates.
• Maintaining system security, debugging errors, and preventing unauthorized access.

We do not sell, rent, monetize, or use your personal or workplace data for third-party advertising or profiling.

Greydesk PMO is an internal enterprise platform. Public account self-registration is disabled in the mobile application. All staff user accounts are provisioned, authorized, and managed by your organization's designated workspace administrator.

We do not share your personal information with external parties, except as required to operate our core services:

• Google Sign-In / OAuth: If you choose to log in using Google authentication, Google processes your email address, profile name, and authentication tokens in accordance with the Google Privacy Policy (https://policies.google.com/privacy).

• Cloud Infrastructure: Our backend systems are hosted on enterprise cloud infrastructure (Google Cloud Platform) located in secure, access-controlled data centers with strict encryption in transit (HTTPS/TLS 1.3) and encryption at rest (AES-256).

A. Data Retention

We retain user data as long as your organization maintains an active workplace subscription and your user account remains active, or as required by applicable laws and internal auditing standards.

B. Account Deletion (In-App & Online)

In full compliance with Apple App Store Guideline 5.1.1(v) and Google Play Store User Data Policies:

• In-App Deletion: Staff members can initiate a permanent account deletion request directly inside the mobile app by navigating to More > Delete Account.

• Web-Based Request: Users may also request account deletion or data removal by emailing support@greydesk.in or sales@greymore.tech.

Upon submitting an account deletion request:

1. The user's active session is immediately terminated.
2. Local authentication tokens and cache are purged from the device.
3. Personal identifying details (name, email, profile picture) and authentication credentials are scheduled for permanent removal from active servers.

We implement rigorous physical, technical, and administrative safeguards to protect your personal and enterprise data, including:

• End-to-end encryption for all data in transit using TLS/HTTPS.
• Encrypted on-device storage for access credentials and authentication tokens.
• Role-Based Access Control (RBAC) ensuring users only view data relevant to their authorized role.
• Periodic security reviews and audit logging.

Greydesk PMO is strictly an enterprise workplace tool and is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children

We may update this Privacy Policy from time to time to reflect changes in our practices, app features, or legal obligations. When updates occur, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Website: https://greydesk.in
• Email: sales@greymore.tech / info@greydesk.in
• Company: Greydesk / Greymore